2 of 2 Permanent Qualitative Research Jobs in Birmingham

DWP. Digital with Purpose. We are seeking an experienced Senior User Researcher to lead research activities that shape user-centred digital services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is … of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting the most appropriate method depending … on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage, ensuring where relevant that the insights influence decisions. Experience of communicating insights from research More ❯

define the right service experiences and focus them on user needs. You are an expert practitioner able to both oversee and lead teams as well as delivering high quality research yourself. You shape and lead user-centred design teams to ensure delivery of our contracted deliverables while adhering to relevant standards e.g. GDS & NHS Service Standards. You are an … marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through quality products and services. REQUIREMENTS: Can lead, plan, develop, and conduct research activities, ensuring the right methods are applied across the Agile development lifecycle. Expert knowledge and application of qualitative and quantitative research methods. Oversees and runs programmes of … research across multiple teams and projects. Has experience defining and being responsible for research processes and strategy within an organisation. Is an expert facilitator, designing and delivering workshops across a project lifecycle. Able to communicate and influence effectively at all levels, driving action and impact based on user insight. Strong stakeholder management skills. Excellent commercial awareness. Broad understanding More ❯