2 of 2 Permanent Salesforce Service Cloud Jobs in Birmingham

scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will drive architectural standards, scalability, security, and value realization while guiding delivery … teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level ...

Senior Salesforce Administrator – Wolverhampton (Hybrid) Are you a Salesforce expert ready to shape customer engagement strategies that drive loyalty and business growth? Our client is seeking an experienced Senior Salesforce Administrator to take ownership of their Salesforce platform and elevate the customer experience across residential, commercial … industrial markets. As Senior Salesforce Administrator, you'll lead the development and execution of Salesforce strategies that foster retention, streamline processes, and deliver meaningful insights. You'll manage integrations, data quality, and reporting to support strategic decisions across Sales, Marketing, and Customer Service teams. Key Responsibilities Lead ...