9 of 9 Permanent Service Design Jobs in Birmingham

We are collaborating with a prominent IT consultancy that is seeking Service Design Consultants to join their expanding team. Candidates must have experience in Government Digital Services (GDS) and either possess SC Clearance or be eligible for it. Salary - up to £55,000 per annum + Additional Benefits … Remote with occasional client visits Candidates must be eligible for SC Clearance or have live SC Clearance As a Service Designer, you will: Maximise the value delivered for clients from inception to real-life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services, from ideation and inception through to solution build and testing. Champion user-centricity with a set of tools and methods to embed design thinking and user-centred approaches. Work on new ideas and collaborate with solution teams to More ❯

DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want talented, Service Designers with experience, empathy and drive. You'll lead a high-performing team of service designers to create end-to-end solutions using the latest tech and thinking. DWP delivers services to our millions of customers every day, including the most vulnerable in society. Our expert DWP Digital … modern services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and feedback is key. You More ❯

Stealth IT Consulting are currently supporting a huge player within the digital consulting world and we are looking for SC Cleared Service Designer's to make an impact within the Design team! This is an opportunity to develop and grow, working with major clients in both public and … . This role is mainly remote with occasional travel dependant on your client project, this will be either London, Manchester, or Glasgow. As a Service Designer, Your Role Will Include: Maximizing Value: Ensure the highest value delivery for clients, from the initial concept to the real-world implementation of … service design. End-to-End Support: Guide clients through the entire service design process, from ideation and inception to solution development and testing. Championing User-Centricity: Leverage a range of tools and methods to embed design thinking and user-centred approaches. Innovative Collaboration: Work on new More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯

Service Transition Manager x2 (remote in the UK) I am recruiting for several service transition manages to work for a financial services client remotely in the UK. This role will be responsible for managing the introduction of change across the services, following principles ensuring the decision making of … the change management group to reflect the team’s commitment to safeguarding and protecting live service Experience Improving live service by increasing the quality of changes coming in, with a strong focus on end user experience. Assuring that quality standards, particularly non-functional requirements, are applied to all … changes into the live service. Defining and continuously improving the management system to identify, prioritise and track service improvements that have been raised through Service Transition activities. Experience of Release & Change processes Experience of Change Management processes Experience of managing stakeholder groups across all Departments Working with the More ❯

Development: Assist in the development and implementation of digital transformation strategies that leverage effective technologies and platforms to meet client needs. Contribute to the design of transformative solutions, working under the guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and … programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & Experience Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing to shaping and selling of digital transformation projects and programs A … to advance into senior roles. Supervisory Responsibilities Not Applicable. Qualifications Education: Bachelor’s degree in a relevant field. Advanced degrees are a plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL More ❯

National Express is recruiting an experienced Head of IT Service Delivery to join our team at our Head Office in Digbeth, Birmingham . The successful candidate will ensure the seamless, cost-effective, and efficient delivery of IT services to meet business needs, driving operational excellence and user satisfaction. This … role involves leading a team of IT professionals, managing offshore teams and service providers, and driving service improvements. The role also requires managing key supplier relationships, ensuring contractual value and performance, and implementing ITIL best practices. What you'll do: Develop and manage strategic relationships with IT suppliers … Negotiate contracts, monitor performance, conduct reviews, ensure compliance, and manage vendor risks within budget. Contribute to IT strategy: Align with business objectives, oversee service design considering user needs, cost, supportability, and scalability, and promote best practices and new technologies. Manage service transitions: Ensure minimal disruption during the More ❯

challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role The Lead Microsoft 365 Developer is responsible for leading both technically and at times … in Azure services and experienced in integrating data using Dataverse, APIs, and connectors; skilled in large-scale data migration and management. UI/UX Design: Ability to design intuitive, accessible, and engaging user interfaces, with sound understanding of UX/UI principles. Security & Compliance: Solid understanding of Power More ❯

to the C-suite Experience in benefits management and realisation across large programmes or portfolios Evidence of leading successful Digital Transformations and incorporating digital service design and development; business case development; operating model design and programme delivery A strong understanding of the Software Delivery Lifecycle and experience More ❯