Service Design Job Trends in Birmingham

Service Design
West Midlands > Birmingham

The table below provides summary statistics and salary benchmarking for jobs advertised in Birmingham requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 20 December 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Dec 2025
Same period 2024 Same period 2023
Rank 90 112 72
Rank change year-on-year +22 -40 +69
Permanent jobs citing Service Design 13 13 29
As % of all permanent jobs in Birmingham 0.78% 0.68% 2.61%
As % of the Processes & Methodologies category 0.97% 0.75% 2.82%
Number of salaries quoted 10 9 27
10th Percentile £48,400 £60,299 £35,450
25th Percentile £50,125 £61,250 £44,426
Median annual salary (50th Percentile) £64,038 £62,500 £63,929
Median % change year-on-year +2.46% -2.24% +6.55%
75th Percentile £76,093 £67,500 £71,150
90th Percentile £80,000 £68,532 £81,750
West Midlands median annual salary £62,163 £62,500 £63,929
% change year-on-year -0.54% -2.24% +27.86%

All Process and Methodology Skills
Birmingham

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Birmingham.

Permanent vacancies with a requirement for process or methodology skills 1,346 1,744 1,028
As % of all permanent jobs advertised in Birmingham 81.04% 91.89% 92.53%
Number of salaries quoted 951 834 875
10th Percentile £30,500 £37,500 £31,291
25th Percentile £43,497 £45,000 £41,250
Median annual salary (50th Percentile) £57,433 £57,500 £55,000
Median % change year-on-year -0.12% +4.55% -4.35%
75th Percentile £70,250 £73,750 £68,750
90th Percentile £83,750 £89,625 £82,500
West Midlands median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

Service Design
Job Vacancy Trend in Birmingham

Historical trend showing the proportion of permanent IT job postings citing Service Design relative to all permanent IT jobs advertised in Birmingham.

Service Design job vacancy trend in Birmingham

Service Design
Salary Trend in Birmingham

Salary distribution trend for jobs in Birmingham citing Service Design.

Salary distribution trend for jobs in Birmingham citing Service Design

Service Design
Salary Histogram in Birmingham

Salary distribution for jobs citing Service Design in Birmingham over the 6 months to 20 December 2025.

Salary histogram for Service Design in Birmingham

Service Design
Co-Occurring Skills & Capabilities in Birmingham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 2 (15.38%) Remedy ITSM
2 1 (7.69%) Dynamics CRM
Cloud Services
1 1 (7.69%) Azure
1 1 (7.69%) Microsoft 365
1 1 (7.69%) Power Platform
1 1 (7.69%) SaaS
General
1 6 (46.15%) Social Skills
2 4 (30.77%) Analytical Skills
3 2 (15.38%) Legal
3 2 (15.38%) Public Sector
4 1 (7.69%) Influencing Skills
Job Titles
1 4 (30.77%) Designer
2 3 (23.08%) IT Manager
2 3 (23.08%) IT Services Manager
2 3 (23.08%) Service Designer
2 3 (23.08%) Service Manager
2 3 (23.08%) Support Engineer
3 2 (15.38%) Lead
3 2 (15.38%) Lead Designer
3 2 (15.38%) Lead Service Designer
3 2 (15.38%) Senior
3 2 (15.38%) User Researcher
4 1 (7.69%) Architect
4 1 (7.69%) Content Designer
4 1 (7.69%) Senior Designer
4 1 (7.69%) Senior Service Designer
4 1 (7.69%) Senior User Researcher
4 1 (7.69%) Solutions Architect
Libraries, Frameworks & Software Standards
1 3 (23.08%) HTML
Miscellaneous
1 3 (23.08%) Data Protection Act
1 3 (23.08%) Security Posture
Processes & Methodologies
1 6 (46.15%) ITIL
2 5 (38.46%) Change Management
2 5 (38.46%) ITSM
2 5 (38.46%) Service Delivery
3 4 (30.77%) Case Management
3 4 (30.77%) Problem-Solving
3 4 (30.77%) Process Improvement
4 3 (23.08%) Agile
4 3 (23.08%) Asset Management
4 3 (23.08%) Cybersecurity
4 3 (23.08%) Data Protection
4 3 (23.08%) Decision-Making
4 3 (23.08%) Inventory Management
4 3 (23.08%) Problem Management
4 3 (23.08%) Security Operations
4 3 (23.08%) Service Catalogue
4 3 (23.08%) Service Management
4 3 (23.08%) User Research
4 3 (23.08%) User-Centered Design (UCD)
4 3 (23.08%) Webhook
Programming Languages
1 3 (23.08%) SQL
Qualifications
1 5 (38.46%) ITIL Certification
2 1 (7.69%) Degree
2 1 (7.69%) SC Cleared
2 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 3 (23.08%) SLA
2 2 (15.38%) Accessibility
2 2 (15.38%) Actionable Recommendations
Vendors
1 5 (38.46%) ServiceNow
2 2 (15.38%) BMC
2 2 (15.38%) Remedy
3 1 (7.69%) Microsoft