2 of 2 Permanent Support Technician Jobs in Birmingham

Job Title: IT Support Technician Location: Birmingham Salary: up to £30,000 We are supporting a scaling professional services organisation in Birmingham with the hire of an IT Support Technician. You’ll be the first point of contact for resolving technical issues and providing responsive support across multiple departments. This is a fantastic opportunity for someone … eager to grow their IT career in a supportive, fast-growing company with plenty of room to develop and learn. The Role: Provide first line support for IT issues, including hardware, software, and network problems Set up and maintain computers, software, and other tech equipment Handle support tickets, making sure issues are solved quickly and efficiently Assist with More ❯

Our client is a leading IT managed service provider are currently looking for a 2nd line support person. They are seeking a talented 2nd/3rd Line Support Technician to join their team to play a key role in providing technical support and project delivery to customers. Strong experience with Active Directory, Office 365, Windows … Ability to prioritise and work independently in a fast-paced environment Previous experience in a 2nd/3rd Line technical role Familiarity with help desk ticketing systems and remote support tools Experience in a Managed Service Provider (MSP) environment would be advantageous but is Troubleshoot and resolve customer desktop, server, and infrastructure-related issues Manage incoming support tickets More ❯