1 to 2 of 2 Permanent Technical Analyst Jobs in Birmingham with Remote Work Options

We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. … improving the customer experience and reducing support related issues. Responsible for not just maintaining but improving customer satisfaction. Key Experience: Previous experience in a technical or support role and ability to use varying tools and techniques to support issue resolution. Experience of working in an application support role or more »

Birmingham/Midlands/Mathematics/STEM/Engineering/Analyst/Analytics/Technical/Technology/Business Analyst/Business Analytics/Software/SaaS/Insurance/InsurTech/Graduate/Tech Are you a Maths champion, recent STEM graduate looking for a long … company for career-driven STEM graduates seeking a stable and stimulating environment to grow professionally and be surrounded by likeminded individuals. As a Graduate Technical Business Analyst (TBA), you will kickstart your career in the corporate world. Therefore, extensive training and resources will be available to you. However … options and possibilities for how they can use the highly configurable and complex systems Design and implement top quality new software solutions Solve challenging technical problems using a structured and logical approach Gather client requirements and turn these into detailed, unambiguous and accurate specifications Manage the build of sometimes more »