5 of 5 Permanent Technical Support Jobs in Birmingham

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Location: Birmingham Full-time: Permanent Salary: up to £40,000pa + Bonus Are you a Technical Support Technician or design graduate with an interest in fire safety, product compliance, or performance testing? This could be your ideal next step. We're working with a specialist manufacturer in the steel doors, frames, and windows sector, currently looking to bring … in a Technical Support Technicianto support their growing team. This is a fantastic opportunity to build your technical skills and gain hands-on experience with fire resistance and security-tested products , working closely with experienced engineers and compliance specialists. The Role: Creating and updating 2D AutoCAD drawings for steel doors, windows, and frames Supporting product design … and fabrication documentation Assisting with fire and security test documentation , certificates, and technical files Learning how to interpret performance test reports and industry regulations Helping maintain and understand compliance with BS, EN, and UKCA/CE standards Liaising with internal teams and external customers across design, production and certification requirements What We're Looking For: Proficiency in AutoCAD or More ❯

Job Title: 2nd Line Technical Support Location: Birmingham (5 days on-site) Job Type: Permanent Our client is seeking a skilled 2nd Line Technical Support person to join their team, providing Level 2 support and infrastructure management across local and EU sites. You'll be the go-to expert for complex technical issues, maintaining … critical systems and ensuring IT operations run smoothly. Key Responsibilities: Provide Tier 2 IT support across EU and local sites. Manage and troubleshoot Windows/Linux servers and infrastructure. Administer Active Directory, DNS, DHCP, and Office 365. Support network upgrades, virtualization (VMware/Hyper-V), and security operations. Participate in IT projects, documentation, and on-call rotations. Key … Skills and Experience: 3+ years' experience in Level 2 IT Support, ideally in enterprise or data centre environments. Strong skills in Windows Server, Linux, networking, and virtualization. Knowledge of GDPR and EU data security standards. Display a willingness to learn and develop new skillsets. If this sounds like the role for you, please provide an up-to-date CV More ❯

Main purpose of the role We have a fantastic opportunity for a Technical Services Field Support to join us, the role is field based covering our Midlands regions (including the West Midlands, East Midlands and South Midlands), with opportunity to work from home one day a week. Reporting into the Technical Services Field Lead, the successful candidate … be a focal point, assisting/training the regional and site teams to adopt technologies. The role will play a key part in the successful coordination, delivery, in-life support, and removal/re-deployment of digital technology solutions utilised by our business. The daily duties of the Technical Services Field Support will be varied in scope … and complexity, and therefore the individual should have a sound and broad technical knowledge, an eye for detail, coupled with good hands on practical skills e.g., working at height, using power tools, and installing a variety of technologies, equipment and cabling. The ideal candidate will have a good knowledge and hands on experience of Microsoft products and technologies, with More ❯

suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role We have a fantastic opportunity for a Technical Services Field Support to join us, the role is field based covering our Midlands regions (including the West Midlands, East Midlands and South Midlands), with opportunity to work … from home one day a week. Reporting into the Technical Services Field Lead, the successful candidate will play a vital role within the business, delivering high value service and expertise to our nationwide regional offices, construction sites and sales offices. They will champion IT and business initiatives and be a focal point, assisting/training the regional and site … teams to adopt technologies. The role will play a key part in the successful coordination, delivery, in-life support, and removal/re-deployment of digital technology solutions utilised by our business. The daily duties of the Technical Services Field Support will be varied in scope and complexity, and therefore the individual should have a sound and More ❯