TechnicalSupport Engineer Birmingham GBP30,000 - GBP32,000 Deliver comprehensive pre- and post-sales technicalsupport for the Company's system-related products and wiring accessories. This includes providing expert advice on product selection and system design, tailored to specific applications and project requirements. This role … Systems and their applications, establishing expertise in the product line. Stay proactive in keeping abreast of new products, firmware updates, and application developments. Offer technicalsupport via telephone and email to installers, contractors, and end-users, enabling clients to diagnose and resolve issues independently, minimizing the need for … on replacement parts and system upgrades. Utilize in-house software tools to deliver product-based design solutions and generate system quotations. Interpret and understand technical drawings to prepare project quotations and Bills of Materials (BOMs) Maintain accurate and up-to-date records of technical information and customer interactions. More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support? This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you … ll need to succeed Key Responsibilities: TechnicalSupport: Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management: Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated … and functioning optimally. Maintain all technical documentation relating to a customer site. Project Assistance: Collaborate with the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support: Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Hays Careers
latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support? This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you … ll need to succeed Key Responsibilities: TechnicalSupport: Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management: Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated … and functioning optimally. Maintain all technical documentation relating to a customer site. Project Assistance: Collaborate with the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support: Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout More ❯
