competitor activity to inform bid strategy. Key Responsibilities: This will include but is not limited to: Manage the end-to-end bid process. Manage virtual bid teams and inputs from key stakeholders across the business, typically engaging with sales, pre-sales, product, operations, commercial and project management. Work with … bid process. Contributing to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary and coaching virtualteam members). Collating materials provided by various departments and ensuring a uniform tone across the overall document Ensure timescales more »
B1, Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Chapman Tate Associates
tasks, including updates, patches, and configurations to ensure optimal performance. Develop and maintain documentation, training materials, and standard operating procedures for end-users. Conduct virtual training sessions and workshops to promote system adoption and proficiency. Monitor system performance and utilization, identifying opportunities for improvement and recommending solutions. Stay updated … ability to analyse complex issues and develop practical solutions. Excellent communication and interpersonal skills, with the ability to work effectively in a remoteteam environment. Detail-oriented with a commitment to quality and accuracy. Ability to manage multiple priorities and deadlines effectively. Experience with SQL queries … are desirable. Benefits: a competitive salary of £35,000 annually for this remote position, along with a comprehensive benefits package. Joining our team provides exposure to exciting projects, a supportive remote work environment, and opportunities for professional development and growth. more »
and cost-effective. Effectively manage costs whilst maintaining the overall customer experience. Create capacity & licence management processes in collaboration with our infrastructure team to control costs. Collaborate with Professional Services Team to coordinate service commencement. Contribute to wider Operations Leadership. Engage with … Product Management/Development team to provide a smooth introduction of new services. Experience & Skills A successful candidate will demonstrate a majority or all the skills below and experience. Customer focussed … Experience of working in a customer-facing decision-making role. Leadership - Strong leadership experience in an IT Service Delivery role to motivate and lead virtual teams and partners. Experience of working within an SME focussed Managed Services Provider. IT Service Management - ITSM process design and implementation experience. Communication - Effective more »