Junior Customer Support Analyst
Bishop's Stortford, Hertfordshire, South East, United Kingdom
HD Clinical
issues as required to ensure the company fulfils service level agreements In addition to the above, the job holder is expected to follow all company policies and procedures. Knowledge & Skills : Essential: Enthusiastic about technical challenges and keen to learn. Experience providing 1st and 2nd line support of bespoke systems. Troubleshooting/problem solving skills. Analytical skills. Proficient in … Microsoft office. Passionate about providing excellent customer service. Organised with excellent attention to detail. Outstanding verbal communication skills face to face, telephone, and teams. Ability to work under own initiative. Ability to prioritise own workload based on issue prioritisation. Desirable: Zendesk software. SQL. Linux O/S. Windows Server (All versions) Experience working with a variety of software platforms More ❯
Employment Type: Permanent
Salary: £30,000
Posted: