3rd Line Support Engineer
Blackburn, Lancashire, North West, United Kingdom
Henderson Scott
activities, helping scope and recommend technical solutions Mentor junior engineers and contribute to process improvements Support the ongoing development of RMM (Remote Monitoring & Management) and IaaS platforms Maintain accurate documentation and uphold best practices in IT service delivery Skills & Experience Prior experience in a 3rd Line or senior IT support role within an MSP environment (essential) Strong knowledge … VLANs, and firewalls (WatchGuard experience advantageous) Experience with Veeam or similar backup/disaster recovery tools Familiarity with hosted telephony systems and RMM platforms Strong problem-solving, communication, and documentation skills Willingness to travel occasionally, including overnight stays when required What's on Offer Competitive salary up to £42,000 (DOE) Ongoing professional development and training opportunities Collaborative More ❯
Employment Type: Permanent
Salary: £40,000
Posted: