Customer Insights Analyst
- Hiring Organisation
- Harnham - Data & Analytics Recruitment
- Location
- Blackburn, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £55,000 per annum
organisation is investing in its analytics capability to better understand customer behaviour and optimise engagement strategies. Teams are collaborative and cross-functional, bringing together marketing, operations, and analytics to deliver measurable outcomes. They prioritise high-quality customer experiences and continuous improvement across their services. The Role Analyse customer … driver techniques to customer feedback and survey data Support lifecycle strategy by identifying churn risk, improving recall performance, and increasing engagement Partner with marketing, product, and operational teams to translate insight into actionable strategies Present clear, commercially focused insights to stakeholders across the business Ensure all analysis complies with ...