2nd Line Support Engineer
- Hiring Organisation
- Charles Simon Associates Ltd
- Location
- Blackburn, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
diagnosing and resolving technical issues Triaging and escalating complex issues to the 3rd Line team Managing their own workload in accordance with the businesses SLA’s & KPI’s Installing, configuring and maintaining desktop and laptop hardware and software Reviewing, amending and where needed creating technical and employee facing knowledge base ...