4 of 4 Permanent Social Skills Jobs in Blackburn

documentation and knowledge base articles Monitor system performance and identify opportunities for optimisation Mentor junior team members and share technical knowledge Maintain excellent customer communication throughout the support lifecycle Essential Skills & Experience Previous experience in a 2nd Line IT Support, Service Desk, or Infrastructure Support role Strong networking knowledge … Microsoft 365 and Azure technologies Experience with virtualisation technologies such as VMware or Hyper-V Excellent troubleshooting and diagnostic skills Strong customer-facing communication skills Full UK driving licence and own vehicle Desirable Skills Microsoft, CompTIA, Cisco, or other industry certifications Experience within an MSP environment Exposure ...

into actionable strategies Present clear, commercially focused insights to stakeholders across the business Ensure all analysis complies with data protection and governance standards Your Skills & Experience Strong commercial experience in customer insight, CRM analytics, or marketing analytics Proficiency in SQL and Python for data analysis and manipulation Experience with … marketing technology platforms across email, SMS, or direct channels Ability to analyse and interpret customer survey data, including sentiment and satisfaction metrics Strong communication skills with the ability to translate complex data into clear business insight Comfortable working with cross-functional stakeholders in a fast-paced environment What They ...

service What We're Looking For Strong technical knowledge of IT, networking, and cabling Excellent problem-solving skills Ability to work independently Strong communication and customer service skills High attention to detail Desirable Experience Field engineering and cabling experience Experience within an MSP background Strong Windows, networking ...

Windows operating systems and Active Directory environments Escalating complex issues where necessary Assisting with installations, upgrades, and IT projects Maintaining excellent customer service and communication throughout support cases Producing and updating technical documentation where required Skills & Experience Required Previous experience in a 1st or 2nd Line Support role, ideally … knowledge of: Windows 10/11 Microsoft 365 Active Directory & Group Policy Basic networking (DNS, DHCP, TCP/IP) Hardware builds and troubleshooting Strong communication and customer service skills Ability to prioritise and manage multiple support requests A proactive attitude with a willingness to learn and develop technically Full ...