L2 Software Support Analyst
- Hiring Organisation
- Oscar Associates (UK) Limited
- Location
- Blackburn, Lancashire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
diagnose issues Reproducing reported problems and identifying potential defects Working directly with developers and QA teams to resolve technical issues Supporting the deployment and testing of fixes in test environments Communicating technical issues clearly to financial-services customers Keeping customers updated throughout the investigation process Recording resolutions and maintaining … interest in finding a stable, long-term position Desirable experience Experience within mortgages, lending or financial-adviser software Previous QA, software testing or UAT experience Jira or another ticket-management platform AWS or another cloud-hosted software platform Splunk or similar logging and monitoring tools Experience supporting browser-based ...