seamless end-to-end delivery and operational management of IT infrastructure services. This role requires deep understanding of Windows Server, Active Directory, Azure services, Microsoft Intune and Microsoft365 security & compliance platforms as well as a broad knowledge of IT service components. Occasional travel to the … the Role: As the Technical Lead, you will: Lead and evolve our support operations, ensuring consistently excellent service delivery. Blend deep technical knowledge in Microsoft infrastructure with operational leadership. Serve as a technical leader and escalation point for infrastructure projects and operational support. Mentor engineers and engage directly with … incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup/recovery systems (e.g., Veeam, Commvault, SolarWinds). Experience with Agile delivery and/or PRINCE2 methodologies. More ❯
Role: As a Digital Transformation Lead, you will: Lead and evolve our support operations, ensuring consistently excellent service delivery. Blend deep technical knowledge in Microsoft infrastructure with operational leadership. Serve as a technical leader and escalation point for infrastructure projects and operational support. Mentor engineers and engage directly with … services with contractual commitments and business needs. Technical Leadership & Strategy: Lead infrastructure upgrade and migration projects, ensuring systems are secure, patched, and compliant. Oversee Microsoft365 Security & Compliance technologies including Defender, Purview, and Conditional Access. People & Process: Mentor engineers, evaluate skills and training needs, and support career … incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup/recovery systems (e.g., Veeam, Commvault, SolarWinds). Experience with Agile delivery and/or PRINCE2 methodologies. More ❯
clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily … interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft365, AWS Experience of working More ❯
resolve identified technical problems. You will also have good level of competency of common user applications and an excellent level of experience of using Microsoft Office365. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability More ❯
be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above More ❯
to develop your career with a progressive company within the Private/Hybrid cloud space, this could be a great role for you! The Microsoft Team is the catalyst to provide further services to both new and existing clients with infrastructure in the Azure Cloud; As a Senior Engineer … consist of: Incident Management Problem Management Change Management Engaging with contracted vendors for support-related assistance. Windows Server Support Active Directory Administration and Support O365 Administration and Support SharePoint Support Azure Administration/Support Routing/Switching TCP/IP Anti-Virus support Skills/experience and attributes: Articulate and More ❯
