Service Desk Analyst
Bletchley, Buckinghamshire, United Kingdom
Tate
instructions for issue resolution. Customer Support Excellence: Deliver exceptional customer service. Handle queries professionally and timely. Update users on ticket status and resolution times. SLA Adherence: Focus on meeting SLAs for response and resolution times. Track and report ticket progress; escalate when SLAs are at risk. Knowledge Base & Self-Service More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 32,000 Annual
Posted: