IT Service Desk Graduate
- Hiring Organisation
- Ipsum
- Location
- Chorley, Lancashire, United Kingdom, Bolton Green
- Employment Type
- Permanent
- Salary
- £29000/annum
requests, provide day to day IT support and user training, and ensure all issues are logged, managed, and resolved in line with IT Service Management (ITSM) best practices. Working collaboratively with the wider Service Desk, you will help maintain quality and performance standards, contributing to a responsive, efficient … grounding in IT fundamentals, including Windows operating systems, Microsoft 365 applications (Teams, Outlook, SharePoint, OneDrive), cloud concepts such as Microsoft Entra ID, networking basics, mobile device management, and core security principles. With good problem solving and organisational skills, strong communication, and a customer focused approach ...