IT Service Desk Technician
Bolton, United Kingdom
Bolton NHS Foundation Trust
and managing expectations. Experience of working within the NHS Ability to provide an effective desktop support service. Good knowledge of Windows Desktop platforms such as Windows 7 and 10 Skills Essential Ability to organise self to work on own initiative and judgement whilst working within set guidelines with moderate levels of supervision and management. Ability to work to deadlines … prioritise tasks and manage in a busy pressurised climate Good interpersonal and communication skills (written, verbal, electronic). Must have good attention to detail. Have a customer oriented approach. Ability to listen and diagnose correctly in order to ensure that incidents are dealt with effectively Ability to handle people in a courteous and sensitive manner taking account of individual … needs and concerns Good organisational skills Maintain a positive attitude and commitment to learning and undertaking new tasks and procedures Desirable Ability to communicate complex information to all levels of staff. Proven track record of working as part of a team. Knowledge Essential Good knowledge of the MS Office Suite of products. Broad understanding of IT Technologies Desirable More ❯
Employment Type: Permanent
Salary: £24937.00 - £26598.00 a year
Posted: