1 of 1 Permanent Patch Management Jobs in Bolton

resolve support tickets via Freshservice, ensuring timely updates and resolutions. Administer and support Microsoft 365 applications, including Exchange Online, SharePoint, Teams, and OneDrive. Support and maintain Mimecast for email management, archiving, and security. Perform user onboarding/offboarding processes including account provisioning and asset management. Maintain accurate hardware and software inventory records within Freshservice. Troubleshoot network connectivity and VPN … issues in a hybrid environment. Collaborate with IT colleagues on system upgrades, patch management, and security initiatives. Document IT processes, FAQs, and guides to support continuous improvement. About You You’re a proactive problem-solver with a passion for technology and user satisfaction. You enjoy learning new systems and have a hands-on approach to IT challenges. Career … other email security systems. Basic understanding of networking fundamentals (TCP/IP, DNS, VPN). Excellent communication and customer service skills. Desirable Skills Exposure to Intune or other device management tools. Scripting or automation (PowerShell) for routine tasks. More ❯