2 of 2 Permanent Server Management Jobs in Bolton

and preventive actions, and collaborate with the Infrastructure and Software teams to resolve technical issues and improve systems. Oversee and support the configuration and management of user accounts, permissions and devices. Administer and manage applications, package and deploy them using InTune or Microsoft System Centre, and ensure smooth operation … processes by identifying inefficiencies, recommending changes, and contributing to Service Improvement Plans alongside the IT Service Desk Manager. Support remote sites through diagnostics, manage server environments, and address Cyber and Infrastructure P1 incidents, ensuring optimal service delivery across all platforms. Key Skills: Previous experience in 2nd/3rd line … support, with a strong understanding of desktop, server platforms, and IT infrastructure. Proven experience working within an ITIL framework. Strong diagnostic skills for hardware, software, and operating system issues. Experience in knowledge sharing, creating knowledge base articles, and a broad technical knowledge of current software and PCs/peripherals. More ❯

closely with the IT Service Desk Manager to define and improve processes Create and build knowledge across the service desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rd Line Support Engineer 3-5 years experience within a … 2nd/3rd Line Support role within a technical support desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rd Line Support Engineer will be paid a pro-rata'd salary of up to More ❯