2 of 2 Permanent Service Design Jobs in Bolton

User Experience Researcher

Location
Bolton, England, United Kingdom
experiences and assessing their impact on both colleague and customer journeys. Working within a multidisciplinary lab of approximately 90 colleagues, you will collaborate with Service Designers, UX Designers, Product Owners and stakeholders to shape future operational experiences. Key Responsibilities Plan and execute end-to-end UX research strategies. Conduct … quantitative studies to gather valuable insights. Lead usability testing initiatives using Maze. Develop surveys utilising Qualtrics to enhance user experience. Collaborate closely with Service Designers, UX Designers, and Product teams. Influence key decisions through evidence-based insights to drive user-centric innovations. Essential Skills & Experience Proven experience ...

Senior UX Researcher: AI-Driven Customer Journeys

Location
Bolton, England, United Kingdom
will plan and execute end-to-end UX research, conducting qualitative and quantitative studies within a multidisciplinary lab of around 90 colleagues, collaborating with Service Designers, UX Designers and Product Owners. #J-18808-Ljbffr ...