Lead Business Analyst - CRM
- Hiring Organisation
- 17918
- Location
- Bonnyrigg, Midlothian, United Kingdom
test scenarios to business requirements. Assess, prioritise, and manage defects and business impacts, collaborating with developers and stakeholders to drive resolution. Conduct business impact analysis, process reviews, and SOP updates, providing recommendations and decision papers for governance approval. Support business readiness and implementation activities, including live proving, training, communications … implementation projects. Proven test management/UAT experience, including test planning, traceability, defect management, and risk-based testing. Expertise in business process analysis, impact assessment, journey mapping, and SOP documentation. Experience in business readiness, training, communications, and change implementation activities. Strong stakeholder management and facilitation skills, with the ability ...