2 of 2 Permanent SaaS Jobs in Bonnyrigg

Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance. We're not a startup burning cash … will be visible to the customers who rely on our platform. What You'll Build High-performance backend services and APIs powering enterprise-grade SaaS applications Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users ...

Operations. Ema's customers do not run demos. They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive. Support is production reliability, trust preservation, and system learning. … both customer urgency and engineering quality 7. Required Qualifications 6–9+ years in senior technical support, reliability, or production engineering roles Experience supporting enterprise SaaS platforms in production Strong understanding of: APIs and integrations Distributed systems Logs, traces, and diagnostics Experience handling escalations and incidents Customer-facing experience with senior ...