3 of 3 Permanent 2nd Line Engineer Jobs in Borehamwood

range of IT issues for customers remotely. Building, installing, configuring & troubleshooting hardware and software solutions. Acting as the escalation point for our 1st line engineers. Keeping all backend systems up to date. Ensuring that customer information and documentation on our systems is accurate. Providing proactive advice on best … whenever possible. Response times always within SLAs. Fix times within SLAs consistently. Strong customer relationships. Experience & skills: At least 2 years in a full 2nd Line technical support engineer position, with 5 years+ experience in a technical support role overall. In-depth understanding ...

/2nd Line IT Support Engineer – Borehamwood/Remote Summary Exciting opportunity to join an established Managed Service Provider as an IT Support Engineer! After 16 years of consistent growth, we are expanding our workforce further. We are looking for someone with … networks. Key Responsibilities: Promptly and accurately log incidents and requests into our helpdesk ticketing system via phone and email. Answering the support phone line and dealing with incoming requests. Ensure customer requests are promptly attended to, providing efficient and effective support. Maintain a high standard of information recording ...

At Redsquid, we believe that the people who are brave enough to challenge the status quo and think they can change the world, are the ones that do if youre one of those people, keep ...