IT Service Support Apprentice
- Hiring Organisation
- QA
- Location
- Borehamwood, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £17,293 per annum
apprentice you will be required to provide technical and service support to IT clients, using the ITIL principles of service operation, including incident management, problem solving, assisting in maintaining the IT knowledge base and dealing with service requests from clients. You will ensure that all college and workplace … course work associated with the apprenticeship. Responsibilities: To provide technical and service support to IDS clients, using the ITIL principles of Service Operation. Incident Management: Restoration of normal service as soon as possible with minimal disruption to the client and the business. Service Requests: A service request from ...