2 of 2 Permanent Remote Monitoring and Management Jobs in Borehamwood

3rd line service desk engineer

Hiring Organisation
Interaction - Letchworth
Location
Borehamwood, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£60,000
/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment—we don't force … fix. Your role includes configuring NinjaOne for maximum effectiveness—building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance—these aren't buzzwords here. They ...

Senior 3rd Line Engineer

Hiring Organisation
Ashdown Group
Location
Borehamwood, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £60,000 per annum
client, a growing, technically driven MSP that’s investing heavily in automation and next generation technology require a Senior 3rd Line Engineer. This is a pivotal role within the company and will require someone who can provide solutions for complex 3 rd line issues whilst mentoring other team members within … support team. The role is offered with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. Key responsibilities Act as the top-tier escalation point for complex incidents Lead the rollout + optimisation of NinjaOne RMM (automation ...