2 of 2 Permanent Service Desk Engineer Jobs in Borehamwood

growing, independent MSP supporting SMEs across London and the South East is looking for a talented 2 Line Service Desk Engineer to resolve complex technical issues, deliver infrastructure and Microsoft 365 projects, and help mentor the 1 Line team. This is office based 4 days a week … Deliver project work including M365 migrations, Intune deployments and infrastructure upgrades. Troubleshoot hybrid environments, Active Directory, Entra ID and Intune. Improve automation, documentation and service quality using HaloPSA, NinjaOne, CIPP and Hudu. Coach 1 Line engineers and share technical knowledge. What we're looking for 3+ years' commercial ...

growing, independent MSP supporting SMEs across London and the South East are looking for a customer-focused 1 Line Service Desk Engineer to deliver outstanding support, resolve issues at first contact wherever possible, and build the skills to progress into 2 Line. This is office based … Friday's. What you'll do Provide first-line technical support across Microsoft 365, Windows 10/11 and networking. Resolve incidents and service requests while delivering excellent customer service. Troubleshoot Microsoft 365, PCs, printers, VPNs, Wi-Fi and connectivity issues. Monitor and respond to alerts using HaloPSA, NinjaOne ...