1st Line Service Desk Engineer
- Hiring Organisation
- Enable Technology
- Location
- WD6, Borehamwood, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £29000 - £34000/annum
many as possible at first contact Day-to-day Microsoft 365 administration: accounts, licences, mailbox permissions, Teams and SharePoint requests Troubleshooting Windows 10 / 11 endpoints, printers, and everyday connectivity issues (DNS, DHCP, VPN, Wi-Fi) Acting on NinjaOne monitoring alerts - resolving what you can, deploying updates … tenant Microsoft 365 security Microsoft cloud: Microsoft 365, Exchange Online, SharePoint, Teams, Intune, Entra ID, Conditional Access Also in the mix: Windows 10 / 11, macOS and Jamf, Mimecast, hosted telephony What you'll bring At least a year in a commercial IT support role - MSP experience preferred ...