Technical Account Manager
- Hiring Organisation
- Experis
- Location
- Bournemouth, Dorset, UK
- Employment Type
- Full-time
business and risk-focused insight. Support incident escalation and coordination when required, guiding root cause analysis, post-incident learning, and preventive action planning. Identify continuous improvement opportunities for SOC detections, content, log source coverage, and security automation workflows. Provide guidance, enablement, and demonstrations to accelerate adoption … ownership of success plans and service reviews. Excellent presentation, communication, and interpersonal skills, capable of engaging with both technical teams and senior business stakeholders. Continuous improvement mindset, connecting SOC metrics (e.g., coverage, false positive rate, MTTA/MTTR) to tangible client value. Experience managing multiple stakeholders, balancing ...