1 to 1 of 1 Permanent Firmware Jobs in Bournemouth

incidents, including opening service requests on behalf of the customer and participating in root cause analysis reviews. Change Management: Performing hardware/software/firmware certifications and assisting with solution documentation for field deployment of new or upgraded hardware/software/firmware. Setting up automation scripts for Dell PowerScale … hardware/software/firmware, including Hygiene and Cyber Pave/Repave processes and upgrades. Continual Service Improvement: Recommending procedure changes to optimize operational efficiency. Sharing best practices from other engagements and providing performance tuning recommendations. Post Implementation Planning and Knowledge Sharing: Planning transitions of certified hardware/software/… firmware with the deployment team. Conducting knowledge transfer sessions on new technology features, management and administrative activities, and Standard Operating Procedures. Providing recommendations on product enhancements and upgrades. Setting up initial reports on supported products and implementing Dell System Management Tools. Updating run-books in collaboration with customer staff. Change more »