and logs. Qualifications & Experience: Demonstrated experience in large-scale Windows OS deployments. Strong knowledge of Windows 10/11, Active Directory, Group Policy, and Microsoft365 environments. Proficient in SCCM, Intune, and ideally Windows Autopilot; PowerShell scripting is a plus. Microsoft certifications such as MD More ❯
desk environment Great customer service and communication skills Strong problem-solving ability and willingness to learn Experience with Jira, bespoke enterprise systems, or Office365 SQL or MySQL knowledge is highly desirable Exposure to PHP, cloud systems, or ITIL practices is a plus Why You Should Apply Join More ❯
Support Engineer to join a team supporting the local office. Beyond technical skills, a key requirement is high-quality customer service. Expected Technical Experience: Microsoft Windows OS (Windows 10) - knowledge of build, configuration, and registry settings. Desktop hardware architecture. SCCM experience including … OS deployment, application deployment, fault finding, monitoring, and reporting. MicrosoftOffice suite - configuration, templates, macros, add-ins, advanced features, and user preferences. Office365, Teams, Exchange Online, OneDrive, and SharePoint. Active Directory - basic administration, Group Policy, Appsense (Environment Manager & App Manager), basic policy fault finding. Messaging and … collaboration tools - understanding of Microsoft Exchange environment, email client configuration such as MS Outlook. Email security products e.g., Retarus, and understanding of white/black listing. Understanding of virtualization technologies e.g., VMware. Networking - experience with LAN/WAN/VLAN, Wi-Fi, DHCP, DNS/WINS, PXE, VPN/ More ❯
individual to look after the local office. Apart from the technical skills below, the KEY requirement is high-quality customer service. Expected Technical Experience: Microsoft Windows OS (Windows 10) - working knowledge of build, configuration, and registry settings. Desktop hardware architecture. SCCM experience including OS … deployment, application deployment, fault finding, monitoring, and reporting. MicrosoftOffice suite - configuration, templates, macros, add-ins, advanced features, and user preference configuration. Office365, Teams, Exchange Online, OneDrive, and SharePoint. Active Directory - basic administration, Group Policy, Appsense (Environment Manager & App Manager), basic policy fault finding expertise. Messaging … and collaboration tools - familiarity with Microsoft Exchange environment, email client configuration such as MS Outlook. Email security products (e.g., Retarus) and understanding of white/black listing. Understanding of virtualization technology (e.g., VMWare). Networks - experience with LAN/WAN/VLAN, Wi-Fi technologies, DHCP, DNS/WINS More ❯
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Rubicon Recruitment
responsibilities will include: Troubleshooting and resolving 1st and 2nd line IT support queries for users Supporting users with hardware, software and network issues, including Microsoft and Mac OS Managing user accounts and devices using Intune and ensuring security protocols are followed Delivering IT training to users and troubleshooting system … will include: 3+ years in IT support with a strong background in 2nd line support Proficiency in Microsoft and Mac operating systems, Office365, Active Directory and network troubleshooting Familiarity with virtualisation technologies (VMware) and cloud services (Azure, Exchange, OneDrive) Strong communication and customer service skills, particularly More ❯
with Jira Service Desk or equivalent ticketing system. Time management and ability to prioritise workload. Experience working with bespoke enterprise applications. Great with Office365 Strong technical, communication, and interpersonal skills. What is the next step? If you believe this is the right role for you, click 'Apply More ❯
Job Description 2nd Line Support Analyst - Dorset - Consultancy - £30,000 - £37,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2nd Line Support Analyst to work with several of their key clients. Role & Responsibilities: Taking ownership and managing tickets through resolution … level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Produc... More ❯