and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently, escalating complex incidents where necessary. Maintain and support IT infrastructure including Windows, Office365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including … Microsoft365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/… Microsoft365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to detail and ability to document processes clearly. Able to work independently, manage multiple priorities, and maintain a positive, solution-focused attitude. What Next? - Apply Now More ❯
Bournemouth, England, United Kingdom Hybrid/Remote Options
Protect Line
the helpdesk ticketing system. Providing technical support for software, hardware, and network issues, escalating complex problems when necessary. Sharing responsibilities for administering and provisioning users across various systems, including Microsoft365 (e.g., user accounts, mailboxes), and third-party applications like our CRM and phone systems. Provisioning and maintaining IT endpoints such as PCs, laptops, monitors, and peripherals. … Perfect Match? Demonstrable experience in an IT helpdesk or support role. Strong understanding of Microsoft Windows operating systems (Windows 10/11). Familiarity with MicrosoftOffice365 administration and common applications (Outlook, Word, Excel, Teams). Ability to troubleshoot common hardware and software issues. Strong communication skills, enabling you to convey technical information clearly to More ❯
users in a 1:1 environment Contribute to project tasks and assist with infrastructure improvements Ensure cybersecurity and safeguarding standards are maintained Key Skills & Experience: Strong experience in Office365, Windows Server, Azure, and core infrastructure (AD, DHCP, DNS) Knowledge of ITIL-based service management processes Experience with device management (JAMF, MDM, Intune) and Apple technologies Excellent problem More ❯
Bournemouth, Dorset, South West, United Kingdom Hybrid/Remote Options
Sterling Bridge Limited
youre passionate about tech, love solving problems, and want to work in a space where innovation happens daily this is for you. Required Skills: Strong experience with Windows Server, Microsoft365 & Active Directory Good knowledge of networking, VPNs, DNS/DHCP, and firewalls Exposure to cloud platforms (Azure/AWS) Excellent troubleshooting and communication skills Interest in More ❯
Bournemouth, England, United Kingdom Hybrid/Remote Options
Protect Line
upgrades and the introduction of new technologies. Collaborating with the wider technology team on the development of innovative solutions that advance the business. Administering key systems including Active Directory, Microsoft365, our CRM, and phone systems. What Makes You Our Perfect Match? Proven experience working in a senior IT support or infrastructure role. Exceptional understanding of Microsoft Windows Server environments (2016 and above) and Active Directory. Some experience with Linux Server Management. Proficiency in administering Microsoft Exchange and/or Exchange Online. A solid understanding of networking fundamentals. Excellent problem-solving mindset with a logical and proactive approach to technical challenges. Strong communication skills, enabling you to convey technical information clearly to those without a More ❯
or in a similar technical support role. Excellent problem-solving and communication skills with a customer-oriented approach. Solid knowledge of Windows and macOS operating systems, as well as MicrosoftOffice Suite. Familiarity with network technologies, such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi. Experience troubleshooting hardware and software issues, including desktops, laptops, printers, and mobile … devices. Strong understanding of Active Directory, user management, and security principles. Ability to work independently and prioritize tasks in a dynamic environment. Relevant certifications (e.g., Microsoft365 Fundamentals) are a plus but willingness to train for the course will be required. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for More ❯
the next step in their career. Someone with project experience is essential for this role as my client is looking to expand due to growth this year. Skills Strong Microsoft365 Administration Skills. Solid understanding of Network Infrastructure. Experience working with SQL servers. Excellent written and verbal communication with a keen eye for detail. Ability to analyse More ❯
Band 2 engineer. No Sponsorship provided for this role. Band 2 Tenure -Dispatch & Backfill engineer Job Description Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. · Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management More ❯