1 of 1 Permanent 2nd Line Support Engineer Jobs in Bracknell

you the go-to tech problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd line support across a range of devices and platforms Handle remote and on-site troubleshooting for local clients (occasional travel around the Berkshire area) Work with a variety of technologies including Microsoft 365 , Apple Mac … systems , and general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and confident in communicating More ❯