Senior Operations Manager
Bracknell, United Kingdom
The Waterfield Practice
responsibilities Key responsibilities: 1. Operational Management Oversee daily service delivery across clinical and administrative teams Monitor appointment systems, workflows and access to improve efficiency Maintain and update the practice business continuity plan Support the Practice Manager with patient queries, complaints and communications Ensure premises are safe, clean and compliant with infection control standards Act as the first point … searches and reports to support clinical recall, audits and data submissions (CQRS, FP34, PPA etc) Ensure and submit data where appropriate (GPAD, CQRS, LCS etc) Identify and implement new business opportunities and funding streams 5. IT & Digital Systems Manage EMIS, Docman, Ardens and other clinical systems Set up templates and protocols to streamline administrative and clinical processes Act as … s absence Represent the practice at external and partner meetings Liaise with GP partners on urgent and strategic matters Person Specification Experience Essential Essential: - Proven experience in operations or business support - Strong leadership, problem-solving and organisational skills - Financial awareness and budgeting experience - Proficiency in IT systems (Docman, EMIS, MS Office) - Knowledge of QOF, LCS and NHS funding models More ❯
Employment Type: Permanent
Salary: £35000.00 - £40000.00 a year
Posted: