Customer Relationship Management Administrator
Bracknell, England, United Kingdom
Experis UK
to meet business needs. Manage user accounts, permissions, and security settings. Provide end-user support and training, acting as the primary point of contact for CRM-related queries. Maintain data integrity by performing regular data audits, cleansing, and deduplication. Collaborate with stakeholders to understand requirements and implement system improvements, customisations, and workflows. Generate reports and dashboards to support … business decision-making. Troubleshoot technical issues, liaise with vendors for support, and manage system upgrades. Document system configurations, processes, and training materials. Ensure CRM compliance with company policies, data protection regulations, and security standards. Maintain effective data flow between CRM and other systems Promote user adoption and support process improvements across teams and systems. Key Requirements Proven … experience as a CRM Administrator, specifically with Sugar CRM. Strong understanding of CRM principles, data management, and business processes. Proficiency in configuring, customising, and supporting Sugar CRM solutions. Experience in managing user permissions, workflows, and reporting. Excellent analytical and problem-solving skills. Ability to translate business requirements into technical solutions. Strong attention to detail and commitment to data More ❯
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