Customer Service Assistant
- Hiring Organisation
- Robert Half
- Location
- Bracknell, Berkshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
ticketing systems. Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries. Follow established procedures and ensure compliance with data protection requirements, including UK GDPR. Identify recurring customer issues and recommend improvements to processes and service delivery. About You To be successful … empathetic approach when dealing with customer complaints. Strong attention to detail and the ability to accurately maintain customer records. A good understanding of data protection and customer confidentiality. Basic knowledge of mobile devices and common smartphone queries. Flexibility to work shifts, including occasional weekends and bank holidays ...