1 of 1 Permanent Enterprise Software Jobs in Bracknell

The Infrastructure Engineer is responsible for supporting and maintaining Responsiv Assist and Responsiv Cloud services, including s upport for IBM middleware, databases, and open-source software across Linux and Windows systems. In practice, this involves resolving support tickets, performing software installations and upgrades, proactive monitoring and management of cloud and customer platforms, and delivering infrastructure improvement … to agreed deadlines, quality standards, and budgets. ? Job Description The Infrastructure Engineer will work under the direction of the Head of Service Engineering focusing on closing support tickets, software installation, proactive monitoring and management of customer and cloud platforms, and delivery of cloud improvement projects. Engineers are expected to be known for their detailed knowledge of specific products … Engineering team, it is an internal and customer-facing role that will require you to: ? Resolve support tickets and provide technical triage and resolution across supported platforms. Perform software installations, upgrades, and patching for cloud and customer systems. Monitor cloud and on-premises platforms, identifying issues proactively and mitigating risks. Support IBM Middleware, databases, and open-source software More ❯