2 of 2 Permanent Incident Management Jobs in Bracknell

Your role will involve oversight of shift's Security Operators providing security monitoring services, performing initial investigation of potential threats by use of Security Incident and Event Management (SIEM) tooling, and monitoring the SIEM tooling for faults. Working as part of an on-site 24x7 shift team … will contribute to maintaining the confidentiality, integrity, and availability of our customer's services by performing routine security incident management to identify, prioritise, and elevate potential threats. Your transferable skills and experience: Experience in cyber security. Technical leadership. Good communication. Technical skills in an enterprise IT area (e.g. ...

Single Point of Contact (SPOC) for electronic security service issues Log, categorise, and prioritise Incidents, Service Requests, and Events Provide first-line Incident diagnosis and resolution Escalate unresolved Incidents in line with Service Desk escalation procedures Support CCTV, access control, intruder alarm, and intercom systems Ensure SLA compliance … accurate ticket updates Adhere to security, compliance, and confidentiality requirements Provide remote support for on site engineers Contribute to Knowledge Management and Continual Service Improvement Participate in team meetings and actively contribute towards the business’ activities Strive to maximize personal development and performance and take active part in performance ...