AI Technical Customer Support
- Hiring Organisation
- Circana
- Location
- Bracknell, Berkshire, South East, United Kingdom
- Employment Type
- Permanent
clients by troubleshooting AI technical issues and ensuring seamless operation of Circana products and services. This position requires strong problem-solving skills, excellent communication, and a deep understanding of the company's offerings. By addressing client concerns promptly and effectively, the role helps maintain high levels of customer satisfaction … ideally with SaaS, enterprise or AI/tech products). Ability to manage multiple client priorities with professionalism and efficiency. Excellent verbal and written communication skills with the ability to explain technical issues to non-technical users. Strong problem-solving skills with the ability to diagnose issues across ...