2 of 2 DemandTrendPermanent Strategic Thinking Jobs in Bracknell

experience, lead generation, creating references, and collaborative advocacy. You will build and maintain relationships with key customer stakeholders, influencers, primarily power users and system administrators, aligning engagement with the strategic account plan to ensure customers fully leverage our platform to achieve their business goals. Key Responsibilities Relationship Management Oversees key stakeholder relationships for UKG's high-value accounts Aligns … engagement with strategic account plans and drives customer retention through advanced relationship management strategies. Customer Advocacy And Sentiment Acts as the primary voice of the customer within UKG, driving significant improvements based on customer feedback. Leads cross-functional teams to resolve escalated issues promptly. Value Attainment And Optimization Serves as a subject matter expert, providing advanced guidance and best … practices. Identifies and recommends training sessions and workshops to optimize product usage and value realization. Additional Responsibilities Sets strategic success goals for customer accounts and directs cross-functional teams to execute these goals. Provides leadership and guidance to junior team members, ensuring best practices are followed. Knowledge Expert understanding of customer success policies and procedures. Extensive knowledge of UKG More ❯

processes to achieve better efficiency, effectiveness, and value creation. Design/document business processes end to end. Analyse & improve business processes to industry best practice. Strong analytical and critical thinking skills to identify performance gaps and root cause. Clarity of thinking, clarity in communication ability to present technical concepts to non-technical audiences for understanding and decision making. … their strategies & requirements into a sustainable architecture in line with the Systems Development strategy in function of services, processes, functions and information. Develop solutions that address the tactical and strategic goals for the business while sustaining and driving further process standardization across the Enterprise through your evaluation, design and solutioning for process improvement requests. Help define business requirements for More ❯