Technical Support Engineer II (Onsite 2 days a week)
Bracknell, England, United Kingdom
Eyelit Technologies
What we are looking for: Due to expansion and growth, we are seeking a Technical Support Engineer II (TSE II) to support our MES-M product line. As part of our Professional Services Team, you will play a crucial role in delivering key performance metrics for the Professional Services Team. The Technical Support Engineer II … quarterly business reviews), value realization, and contract renewals. To set you up for success, this position requires you to have: (Mandatory) Hands-on experience with OOP Passion for programming Technical problem-solving skills The ability to analyse and interpret codes Software support experience Security clearance will be required (if appointed) What you will be doing: Support and … and resolution and ultimately customer satisfaction. Specifying, developing, and testing interfaces to third party systems – enabling efficient and effective on boarding of new customers Providing first and second line support to customers Interpret and analyse user requirements Write innovative, scalable, robust software solutions for our clients Work closely with project managers, other implementation consultants, and sales and marketing professionals More ❯
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