Information Technology Support Engineer
bradford, yorkshire and the humber, United Kingdom
Brio Digital
Job Title: 1st/2nd Line Support Engineer Location: Leeds 1x/week Type: Permanent Salary: Up-to £30,000 (DOE) Start Date: ASAP We’re looking for a proactive and customer-focused 1st/2nd Line Support Engineer to join a growing IT support … working with a variety of technologies, and delivering excellent service to users across the organisation. You’ll be responsible for handling day-to-day support tickets, troubleshooting hardware and software issues, and escalating complex problems when needed. It’s a great opportunity to build on your existing experience … and develop further in a dynamic technical environment. Key Responsibilities: Provide 1st and 2nd line technical support to internal users via phone, email, and in person. Troubleshoot and resolve issues related to desktop/laptop hardware, Windows OS, Office 365, printers, and mobile devices. Manage user accounts, permissions, and More ❯
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