2 of 2 Permanent Performance Management Jobs in Bradford

NAVs, and SLPs, external partners who play a pivotal role in infrastructure growth across Yorkshire. You will drive strategic improvements across customer experience, operational efficiency, technical delivery, and commercial performance, ensuring regulatory compliance, consistent service outcomes, and a collaborative partnership model that supports sustainable housing development. This role requires you to build and lead a high-performing operational team … offering meets and exceeds expectations in an evolving and highly regulated environment. What skills & qualifications are we looking for? Educated to degree level/or substantial experience in senior management and leadership roles within complex customer centric environments. In-depth knowledge of the water industry, with a strong preference for experience in Developer Services or regulated customer service environments. … redesign within a regulated utility or similar sector. Strong leadership credentials with a proven track record in managing and developing large, diverse teams. Capable of setting strategic direction, managing performance, and addressing underperformance effectively. Excellent leadership and team management capability, including coaching, performance management, and change leadership. Resourceful and resilient, with a relentless focus on delivering More ❯

portfolio for a market-leading consultancy, with direct impact on client outcomes and business growth. Career-defining projects: Complex, fast-paced programmes with substantial capex, critical MEP, and stringent performance/SLA requirements. Real progression & autonomy: Clear route to broader regional or sector leadership, backed by first-class digital tools and PMO support. What you’ll lead Full lifecycle … leadership from strategy, feasibility and site selection through design management, procurement, construction and commissioning. Power-led decision making (grid, on-site generation, renewables/PPAs, backup resilience) and sustainability pathways (embodied/operational carbon, water, circularity). Programme governance: set up and run robust controls (schedule, risk, cost, change), with transparent reporting and data-driven insights. Commercial and supply … chain strategy: packaging, market engagement, contract formation (NEC/JCT/FIDIC), and performance management. Stakeholder leadership across client, operators, JV partners, utilities, and mission-critical vendors—protecting live operations and SLAs. Team building: recruit, coach and line-manage a growing team (SPM/AD level), fostering a high-performance, solutions-focused culture. What you’ll bring Degree More ❯