2 of 2 Permanent SLA Jobs in Bradford

regulatory requirement are achieved across the Customer Operation Management of key customers and clients, ensuring contractual service levels are achieved Implement and drive KPI & SLA performance across the department Develop and deliver an escalations management process focused on delivering the right outcome for customers Drive process and continuous improvement initiatives ...

strong plus) SaaS or high-growth B2B experience preferred What success looks like Consistent, high-quality pipeline generation across EMEA Strong inbound conversion and SLA adherence ABM programs tied to measurable revenue A motivated, high-performing BDR team with low regretted attrition Why Join? This role offers the opportunity ...