Support Delivery Lead (EMEA)
- Hiring Organisation
- Annata
- Location
- Bradford, UK
- Employment Type
- Full-time
responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able … synchronization and troubleshooting common sync issues. 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis. 6. Microsoft ...