2 of 2 Permanent Service Delivery Jobs in Bradford

Hybrid Keywords - IT Manager, IT Support Manager, IT Services Manager A global brand based in Bradford is looking for an experienced IT Manager to lead IT operations, infrastructure, and service delivery across their UK region. This is a hands-on leadership role where you'll set strategy, oversee service desk operations, manage IT projects, and ensure our … ITIL best practices, this role gives you the scope to make a real impact. What you'll be doing: Leading and mentoring a small team covering IT infrastructure and service desk support. (Windows, Azure, Office 365) Aligning IT systems with business needs, ensuring reliability and security. Driving improvements in IT service delivery and processes. Managing IT projects … from concept to completion. Overseeing vendor relationships and contract performance. What we're looking for: Proven experience in IT service management or a similar leadership role. Knowledge of ITIL best practices and strong understanding of IT infrastructure. Experience managing teams, vendors, and projects in a fast-paced environment. Excellent communication, problem-solving, and stakeholder management skills. In return, you More ❯

Diagnose, repair, and implement fixes for AV systems in line with high-quality standards. Accurately record project details and updates. Suggest improvements in products, techniques, and processes to enhance service delivery. Maintain professional communication with customers, addressing issues knowledgeably and courteously. Collaborate with project managers and report to the operations team. Key Skills and Requirements: Strong technical knowledge and More ❯