Customer Services Manager
- Location
- Bradford-on-Avon, England, United Kingdom
Customer Services offering for our global clients in the automotive R&D sector. The Customer Services Manager will oversee both the Applications Support and Service and Repairs (RMA) functions, and is responsible for ensuring an outstanding customer experience. This newly created role requires a strong customer-first mindset … will act as the internal advocate for our customers, ensuring their needs and expectations are represented in discussions on performance, product quality, and service delivery—whether dealing with direct clients or third‐party distributors. Team Leadership: You will lead both the Applications Support and Customer Returns teams. ...