1 of 1 Permanent Customer Requirements Jobs in Brentwood

Doing Work closely with our nationwide network of independent SMART repairers and technicians. Help allocate repairs based on location, availability, capability and customer requirements. Build strong relationships with repairers and become a trusted point of contact within Axioma. Support repairers with day-to-day queries and help resolve operational … appropriate repair methods. Support repair estimating and pricing decisions. Monitor jobs from allocation through to completion and identify anything that could impact the customer experience. Help manage difficult allocations, cancellations, delays and problem repairs. Monitor repairer performance across lead times, quality, acceptance rates and customer satisfaction. Identify areas ...