Senior Software Triage Engineer - Broadband
Brentwood, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Sky
software release operations. The position will require daily collaboration with the Development, Release, and QA teams.You will assess and ensure the release quality of the RDK software with Key performance metrics as well as incidents from the field. Also, identify new tools, processes, etc., necessary to improve the software release triage engineering process. You will manage risks and … resolve issues that affect release scope, schedule and quality. Your daily tasks: Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies. Troubleshoot E2E issues in broadband devices in various RDK broadband components like WiFi/Mesh, DOCSIS … components and platform. Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency. Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency. Develop and implement More ❯
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