Brentwood, Essex, England, United Kingdom Hybrid/Remote Options
Montpellier Resourcing
with strong customer experience to join this team. You will be the first point of contact for customers, ensuring smooth payment experiences and providing expert technical support for the SaaS platforms and API-driven services. You’ll troubleshoot issues, manage support tickets, and work closely with internal teams to resolve complex queries. Candidates must have experience speaking directly with customers More ❯
Brentwood, Essex, England, United Kingdom Hybrid/Remote Options
Montpellier Resourcing
with strong payments experience to join this team. You will be the first point of contact for customers, ensuring smooth payment experiences and providing expert technical support for the SaaS platforms and API-driven services. You’ll troubleshoot issues, manage support tickets, and work closely with internal teams to resolve complex queries. Candidates must have payments and customer service experience. More ❯
Brentwood, Essex, England, United Kingdom Hybrid/Remote Options
Montpellier Resourcing
support specialist with strong API knowledge and a proactive approach to provisioning and application support . This role is critical to ensuring seamless integration and exceptional customer experience across SaaS payment solutions. As the first point of contact for technical queries, you will troubleshoot complex issues, assist with API integrations, and manage provisioning tasks to ensure customers are onboarded efficiently … contribute to the internal knowledge base. Requirements for the successful Payments Support Officer: Minimum 1 year in a technical support or application support role. Experience with provisioning systems and SaaS environments. Familiarity with cloud platforms (AWS, Azure, or GCP) and API security best practices (OAuth, SSL/TLS). Effective communication skills for both technical and business audiences. Hands-on More ❯