2 of 2 Permanent Service Delivery Jobs in Brentwood

Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service … developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. Key Responsibilities Act as the senior technical escalation point for complex support issues Mentor and coach Technical Support Analysts, helping to develop the wider ...

Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service … developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. Key Responsibilities Act as the senior technical escalation point for complex support issues Mentor and coach Technical Support Analysts, helping to develop the wider ...