7 of 7 Permanent Customer Service Jobs in Bridgend

successful candidate will be responsible for a team of IT delivery engineers. If you are an enthusiastic, cloud focussed specialist with a passion for customer service this could be the role for you. Main duties: Lead and inspire a team of IT professionals Develop & implement training programs Champion … an customer- centric approach to service delivery Work closely with the IT Project Managers Create documentation and knowledge base articles Experience required: An ICT background within an MSP Technical expertise in IT infrastructure and systems administration with proficiency in networking, security and cloud technologies Experience with Microsoft More ❯

your IT career with a well-established and growing company? We are seeking Level 2 and 3 IT Engineers with a strong technical background, customer service skills, and a passion for delivering exceptional results. If you have prior IT experience and want to build long-lasting relationships with More ❯

handle 2nd-line technical tickets, resolve and triage issues, and, when necessary, escalate them to the engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking … related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and repair VoIP services Deliver first class customer service at all times. Experience required: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows and packet capture analysis. Strong understanding of More ❯

handle 2nd-line technical tickets, resolve and triage issues, and, when necessary, escalate them to the engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking … related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and repair VoIP services Deliver first class customer service at all times. Experience required: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows and packet capture analysis. Strong understanding of More ❯

Comms technology to small and medium businesses throughout the UK. This role will suit a candiate with a passion for delivering excellence and ensuring customer service is at the forefront of everything the client does. Main duties: Be the clients primary contact and build long term relationships Complete More ❯

Service Desk Technical Analyst Position Description Are you ready to take ownership of your career, solve real-world challenges and be part of a supportive, innovative team? At CGI, we empower you to grow, think creatively and make a difference. We're recruiting for Technical Analysts to join our … team and play a vital role in delivering exceptional IT support to our valued clients over the phone, as part of our 5* Service Desk. Our clients include Council Workers supporting major cities, Government agencies and large UK commercial businesses. CGI was recognised in the Sunday Times Best Places … NSV) Security Check (SC) level. Starting Salary is £24,700 with twice-yearly increments subject to performance. Your future duties and responsibilities Join our Service Desk team and play a vital role in delivering exceptional IT support our valued clients over the phone. Key Tasks: • Provide over the phone More ❯

Increase sales with current clients. Proactively developing new customers. Liaising with Managers to agree on target markets. Following up on quotations and dealing with customer enquiries. Seek out new opportunities/clients and work alongside Department Managers to provide professional quotations/responses. Computer literate with good knowledge of … Word/Excel/Outlook. Driving License (no more than six points). Positive attitude to Customer Service. Maintain a presence on social media platforms. The Successful will need to demonstrate: Proven track record in sales. 3+ years development skills preferably within the industry. Good customer portfolios are More ❯