Customer Service Jobs in Bridgend

Customer Service
South Wales > Bridgend

The table below provides summary statistics for permanent job vacancies advertised in Bridgend requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 12 May 2025, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 5 32 53
Rank change year-on-year +27 +21 -
Permanent jobs citing Customer Service 3 34 8
As % of all permanent jobs advertised in Bridgend 17.65% 8.76% 3.02%
As % of the Processes & Methodologies category 20.00% 9.07% 3.04%
Number of salaries quoted 3 23 2
10th Percentile £30,250 £26,159 -
25th Percentile £30,625 £29,035 £23,500
Median annual salary (50th Percentile) £37,500 £36,476 £25,000
Median % change year-on-year +2.81% +45.90% -
75th Percentile £41,875 £42,250 £26,500
90th Percentile £43,000 £45,780 -
South Wales median annual salary £25,087 £30,281 £30,000
% change year-on-year -17.15% +0.94% -18.92%

All Process and Methodology Skills
Bridgend

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bridgend.

Permanent vacancies with a requirement for process or methodology skills 15 375 263
As % of all permanent jobs advertised in Bridgend 88.24% 96.65% 99.25%
Number of salaries quoted 8 89 10
10th Percentile £25,750 £29,807 £23,500
25th Percentile £27,438 £35,195 £26,813
Median annual salary (50th Percentile) £32,500 £40,553 £40,000
Median % change year-on-year -19.86% +1.38% +8.11%
75th Percentile £40,938 £51,250 £57,188
90th Percentile £46,375 £52,500 £57,875
South Wales median annual salary £52,546 £47,500 £45,496
% change year-on-year +10.62% +4.41% -7.15%

Customer Service
Job Vacancy Trend in Bridgend

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bridgend.

Job vacancy trend for Customer Service in Bridgend

Customer Service
Salary Trend in Bridgend

3-month moving average salary quoted in jobs citing Customer Service in Bridgend.

Salary trend for Customer Service in Bridgend

Customer Service
Co-occurring Skills and Capabilities in Bridgend by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) SharePoint
Business Applications
1 2 (66.67%) Dynamics CRM
Cloud Services
1 3 (100.00%) Azure
2 2 (66.67%) AWS
2 2 (66.67%) Dynamics 365
2 2 (66.67%) Power Platform
3 1 (33.33%) Microsoft 365
Communications & Networking
1 1 (33.33%) Firewall
Database & Business Intelligence
1 2 (66.67%) Azure SQL Database
1 2 (66.67%) PostgreSQL
1 2 (66.67%) SQL Server
1 2 (66.67%) SQL Server Integration Services
1 2 (66.67%) SQL Server Reporting Services
General
1 1 (33.33%) Social Skills
Job Titles
1 2 (66.67%) Developer
2 1 (33.33%) IT Manager
2 1 (33.33%) Junior
2 1 (33.33%) Junior Developer
Libraries, Frameworks & Software Standards
1 2 (66.67%) .NET
1 2 (66.67%) AngularJS
1 2 (66.67%) ASP.NET
1 2 (66.67%) CSS
1 2 (66.67%) HTML
1 2 (66.67%) REST
1 2 (66.67%) RESTful
1 2 (66.67%) SOAP
1 2 (66.67%) Web Services
Processes & Methodologies
1 3 (100.00%) CRM
2 2 (66.67%) Agile
2 2 (66.67%) CI/CD
2 2 (66.67%) Customer Engagement
2 2 (66.67%) Design Patterns
2 2 (66.67%) E-Commerce
2 2 (66.67%) OO
2 2 (66.67%) OOP
2 2 (66.67%) Scrum
3 1 (33.33%) Customer-Centric Approach
3 1 (33.33%) Customer-Centricity
3 1 (33.33%) Email Migration
3 1 (33.33%) Service Delivery
Programming Languages
1 2 (66.67%) C#
1 2 (66.67%) SQL
1 2 (66.67%) TypeScript
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) Veeam